• DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?

You can shop at Dagla without creating account. However, register with us and you’ll be able to enjoy the following benefits,

• Track your orders and review your orders which you made before.
• Request Return or exchange directly from your account.
• Save your address for next time Order.

 
 

• HOW DO I PLACE MY ORDER?

Shopping at Dagla is Easy:

• Surf our categories, once you found an item, choose your size and add to your shopping Bag.
• Click on “Proceed to Purchase” to complete your order.

 

• IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that we are take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection.
 

• HOW TO CHECK THE STATUS OF MY ORDER?

Please click My Account- My Account Details- My orders to check your order status.
 

• WHAT IS DAGLA’S RETURN OR EXCHANGE POLICY?

Most of products at Dagla are returnable, for Returns there are no extra charges and its completely Free of charge for Dagla’s Customers. Customer can return any product purchased by us within 14 DAYS (Terms & Conditions Apply).
For More information please visit our Returns and Exchanges policy.
 

• HOW TO CANCEL MY PLACED ORDER?

You can cancel your order before we ship it to you from our warehouse, if you already received your order and you want to cancel it then within 14 days you can return and exchange. (Terms & Conditions Apply).
 

• WHAT WILL BE THE SCENARIO, IF MY ORDERED ITEM IS OUT OF STOCK?

Most of our items at Dagla will be in stock as from our side we try our best to keep our items Up to Date. There will be a scenario when items can go OUT OF STOCK but from our side, we will add stock occasionally on availability basis.
 

• WHAT PAYMENT METHOD DAGLA PROVIDE?

We accept Visa, Mastercard and Knet. You can make cash on delivery option also for your order.
 

• DAGLA PROVIDE DELIVERY TO GCC?

No, for now we are not delivering our orders to GCC, for now its limited to Kuwait Region.
 
 
 

• DOES DAGLA DELIVER TO MULTIPLE ADDRESSES?

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order to each address.
 

• HOW SAFE DAGLA ONLINE PORTAL IS?

Yes, it is secure being with us and to shop from us, we make sure that our customer information and their data is secured in our database.
Through SSL (Secure Socket Layer) every sensitive information our customer provide is encrypted.